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Terms & Conditions

Please read these Terms & Conditions carefully before using the www.karni.gr website operated by Karousos Il. Nikolaos company.
Your access to and use of the www.karni.gr is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors , users and others who access or use the www.karni.gr 

1) GENERAL TERMS

The company "KAROUSOS IL. NIKOLAOS "reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store www.karni.gr . The company undertakes to inform the users about any modifications and any changes, through the website of this e-shop. It is clarified that changing terms does not take orders that you have already done.

2) COPYRIGHT

All the content of the web pages, posted by www.karni.gr , including images, graphics, photographs, drawings, texts, services and products are the intellectual property of" KAROUSOS IL. NIKOLAOS "and are protected under the relevant provisions of Greek law, European law and international conventions.
The names, icons, logos and distinctive features that represent company and / or its online store www.karni.gr and / or third parties affiliated with them as well as their products or services are exclusive trademarks and distinctive features of the company above and protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.

3) PROVIDED INFORMATION & PRODUCTS

The company , is committed to the completeness and validity of the information provided on this  website , both as regards the existence of the essential characteristics described in each individual product, subject to any technical or typographical errors, which have escaped the attention or have occurred inadvertently or due to any interruption of the website due to force majeure.

4) LIMITATION OF LIABILITY

The company guarantees timely information to final consumers about their unavailability. The online store www.karni.gr  of company "KAROUSOS IL. NIKOLAOS" is not responsible for any technical problems that may occur to users when they attempt to access the site and during this and are related to the operation or compatibility of their own infrastructure using the site. Also it has no responsibility for acts or missions of third parties and in particular unauthorized third party interventions in products and / or services and / or information available through it.

5) USER OBLIGATIONS

Users of the www.karni.gr website accept that they will not use it for sending, posting, sending by e-mail or otherwise transmitting any Content is illegal, harmful, threatening, abusive, libelous, defamatory, defamatory, vulgar, obscene, libelous, or expresses racial, national or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted in accordance with law or contractual or management relationships.

6) SAFETY

Our website, recognizes the importance of the security of your Personal Data and your electronic transactions and takes all the necessary measures, using the most modern and advanced methods, to ensure maximum security. All information that relates to your personal information and your transactions is secure and confidential. The security of the e-shop is achieved by the following methods:
SSL -128bit encryption protocol
Firewall
Trading Confidentiality
Confidentiality is self-evident. The same basic principles governing classic transactions also apply to e-commerce

7) PROTECTION OF PERSONAL DATA

When you visit www.karni.gr , you may be asked to provide personal information about you (name, surname profession, e-mail address, shipping address, etc.) as a rule to process your orders or to we provide our services. Any personal data you declare anywhere on the pages and services of this  web site are reserved solely for reasons relating to your transactions with us.

8) PRODUCT MARKET

Our website "www.karni.gr" makes every effort to provide high quality services. However, errors can not be ruled out in prices and secondary products and it can not be ensured that there will be no interruption of the website or "human" errors when updating / listing the price of a product.In the event that your order is pending, you will be sent a corresponding e-mail and / or sms. Alternatively, we will contact you on the phones you provided when registering or registering the order on our site. It is your responsibility, in case you do not receive the relevant e-mail, in accordance with the general terms and conditions governing our transactions, to inform us without delay. Your products will be delivered as soon as possible and in any event not later than thirty days from the date of the conclusion of the contract.

9) ORDERS

Orders must be received by completing and sending the relevant Order Form available on www.karni.gr. Your order is considered as received by  us from the moment you receive an update of the order status. During the processing of each registered order, the stock availability of the products you ordered is also confirmed. E-store prices can be changed at any time without notice.

10) RETURN & REFUND POLICY TERMS

Return policy
The following return policy exists in case of purchasing products online or through telephone orders.
You may return a product and refund you for its value, if you fulfill the following conditions.
i) You may return the items delivered to you ,since you notify us by sending us e-mail at [email protected] within 14 calendar days after delivery date 
ii) You can return the purchased items, since our company has approved it. 
iii) Once we receive the package it will undergo a quality review and once cleared, you will either receive your new items (for exchanges), or a refund.All items should be returned to us unused and with their tags attached. We will not accept any items that are damaged or soiled and we may send them back to you and/or a refund will be refused.
iv) In all cases, the products you wish to return must be accompanied by the necessary legal documents and receipts.Note that all shipping return costs are needed to be paid by the customer according to our free return policy. You assume the responsibility and the cost of returning the products to the following address: 17 Iroon Polytechniou str., Kalamata 24100
We are not responsible and will not indemnify the consumer, if the goods are damaged due to customer's fault or due to shipping company's fault.The customer is responsible for any impairment of the value of the products as a result of such treatment that distorts their nature, characteristics and functionality.
Refunds policy
Once we receive your package you will receive a refund equal to the returned product’s value.
Refunds can take up to 5 working days to process, after receiving the return of products'.
Your money will be refunded through bank, so we need your IBAN, account holders name, name of bank.
Returns to gifts that have been promoted or offered with another product are not accepted.

11) PAYMENT METHODS

The Payment Pages used at karni.gr are secure and you can safely enter your card details to pay for your order.
We accept the following methods of payment: Mastercard, VISA, VISA Debit, VISA Electron, Maestro, Apple Pay, PayPal and Gift Cards.